It’s been said that “we cannot not communicate.” Whether with words, gestures, body language, or even silence – we are always communicating.
Communication at the workplace is the basis of any business activity and one of the most important people skills for career success.

This interactive class is offered with group and individual exercises as a 2 hour workshop and can be customized to a 1 hour lunch&learn presentation. 

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The training covers:​

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• Impact of personality and communication styles.

• Discuss assertive communication.

• Identify and remove barriers to effective communication.

• The art of skillful listening, crucial to communicating with diplomacy, tact, and credibility. 

• What is your body saying? 

• Explore steps to conflict resolution

• Group and individual exercises

• Quiz

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Selected feedback of 2-hour workshop, Call Center Employees and Managers, Houston, TX, and Ireland (virtual training):

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"Very engaging! - Great Job! - Great content!"

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One hour presentation with large turnout at NASA/SAIC speaker forum, League City, TX:                                                                        

 

                                                                             "Comprehensive & useful presentation!"

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                                                                           "Barbara is a great speaker. Recommend to invite her back for more topics!"                                                                                                                                                                                                                                                                                                                    "Great info and funny speaker!"

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